Tag Archives: Suzanne Marlatt

Interview: Community Management Essentials

Originally posted on WOMMA Word.

 

Suzanne will run a Community Management Workshop at WOMMA’s School of WOM conference, May 9-11.

Pat McCarthy: What are the essential internal procedures on the back end of a community that are needed to make it look great on the public side?

Suzanne Marlatt: One of the things that every brand should consider is developing a decision tree or strategic response…

A Look Inside oneforty with Laura Fitton

A few weeks ago I had the chance to catch up with Laura Fitton, CEO/Founder of oneforty. oneforty is a giant online marketplace for the best Twitter apps. From their handy Toolkits to the great reviews from real users, oneforty is the one-stop shop for everything you want to know about Twitter.

Suzanne Marlatt: Where does your Twitter name @pistachio come from?

Laura Fitton: Pistachio is a company name I’ve used off & on since 1997 (originally, Pistachio Studios). It came from hideous pistachio ice cream…

Thumbs Up for SXSW 2011

Only a few months ago we were in Austin attending panels, interviewing amazing social media entrepreneurs and hosting AllHat2 at SXSW. Once again, the time has come for us to get ready for Interactive geek week, which starts by selecting…

SOBCon2010, Here We Come

This Friday through Sunday David Armano, Rick Murray and I will be attending SOBCon2010 in Chicago. SOBCon is a think tank of some of the most brilliant minds in the digital world. Chris…

Friday Five: Folks To Follow At SXSW

This week’s installment is a list of Edelman “tour guides” whose tweets will deliver the latest news from Austin. Check back here for the latest in long form (i.e.: 140 characters or more). You can also keep track of the conference conversation by watching the #SXSW hashtag.

Rick Murray

Rick is the global leader for Edelman Digital and has the perspective to match. You can read his POV on attending the conference…

SXSW: The Good, The Bad, The BBQ

What’s so special about SXSW? It’s unlike any other industry event you’ll likely attend and that’s by design. We’ll be there in full force this year co-hosting “Allhat 2” with Richard Binhammer of Dell, which thanks to a sponsorship from

Power Of The @ Reply

I have been following David Armano since I saw him speak at Social Media Club Chicago in January 2009. I found his tweets interesting but I never took the time to respond to anything he said until I saw a tweet from him indicating that he was using Yammer. I responded back to him, and said that although I like Yammer, it was difficult to implement at my work because people just don’t yam.

My tweet was different…