This post was originally published on Ben Cotton’s blog Social Web Thing.
As we celebrated Community Manager Appreciation Day this week, I thought about the attributes, skills and behaviors that make a successful Community Manager (you can view all the #CMAD conversation on Twitter).
I’m lucky enough to have managed…
Earlier this week, Edelman released the global findings from the 2012 Edelman Trust Barometer – the 12th year of the firm’s annual trust and credibility survey. Anyone in the business of communications, or planning how an organization engages with its audience, should take note of the results – and particularly that data surrounding trust in media.
For starters, the 2012 Edelman Trust Barometer shows an overall decline in trust globally, with steep declines in the levels of trust in government and business. Government…
This post was originally published on Logic + Emotion.
We’ve always lived and worked in a state of flux but one can make the argument that recent developments in technology, society and business seem to have accelerated the pace of change we have to contend with. Our mobile devices would have been considered fairly high powered computers not that long ago. We live in a hyper-connected state of existence, constantly sending out signals to friends, family, work associates, peers , etc. If this year belongs…
This post was originally published on Britopian.com.
For the last year, I have tried to engage with the small circle of social CRM influencers. I have followed many of them on Twitter; retweeted their good content, linked to them from my blog posts and tried to engage with them on a variety of different levels. Not to debate but to learn. I am trying to figure out what…
Originally posted on 6 A.M.
We had a Media Future panel at the Edelman Global Leadership meeting this week. Two of the participants, Jonathan Miller of Newscorp and Chrystia Freeland of Thomson Reuters, had particularly acute observations about the way forward for their industry. So did Matthew Bishop, who addressed our team on Wednesday evening.
Evolution of Three Segments—Miller and Freeland agree that mainstream media must have a dual revenue stream…
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