In a world where consumers expect instant answers, here are six companies dedicated to helping in 140 characters or less.
Many have argued that Comcast was the company who pioneered real time responses to customer service issues. The transition of Comcast’s original Twitter agent, Frank Eliason, was part of the inspiration for this post. Frank quickly became a web celebrity of sorts, standing for a new service directive in a very sensitive corner of the industry. Well done, Frank,…
A post last month on Twitter’s Media blog began, “Okay, so it’s uncontroversial to say the World Cup is a big deal.” The global event has gripped almost every inhabitable corner of the world, with more than 100 million people worldwide tuning in to each game since the competition began last week. The 2010 World Cup is offering something different…
Your luggage is packed and you’ve kissed your loved ones good-bye. Plane Tickets? Check. Hotel and Car Rental Reservations? Check. Map? Check. Guidebook? Check. Those were the good ‘ol days of traveling and according to a CondeNast Traveler article last year they were still necessary evils of traveling. Well mobile technology has caught up and nowadays, it’s all you need.
What’s so special about SXSW? It’s unlike any other industry event you’ll likely attend and that’s by design. We’ll be there in full force this year co-hosting “Allhat 2” with Richard Binhammer of Dell, which thanks to a sponsorship from
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